Last year we reported about nuisance alarms in Woodbrook and provided contact information for the management company.  Unfortunately we have our own nuisance alarms in Riverwood but the solution is not so simple.

If you are away for an extended period please nominate a keyholder to attend to a ringing alarm (and any other emergencies). The keyholder does not have to be a neighbour; in this case, please give your neighbour(s) a contact number for the keyholder.

If you get multiple false alarms it likely indicates that your alarm needs to be serviced. Getting work done by a NSAI certified company may qualify you for a discount on your home insurance (often around 10% - 15% discount).

As always residents should lock all windows and doors, even when you are only out of your house for a short period. Windows left partially open often trigger false alarms on windy days.